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We will try and keep it as simple as possible and avoid any technical mumbo jumbo, as like most people that confuses us too!
When a deaf or hard of hearing person enters a building where DMS is installed, they will see clear signage asking them to text a location code to the DMS number. Once a connection text has been sent, the person will be connected to the DMS service for that location. After 12 months they will receive a text asking them to reconnect. Just to let you know that connection text costs the same as a standard SMS text.
In the event of a fire and the fire alarm sounding, the DMS controller which is hardwired into the Fire Panel, will trigger a process that within seconds sends a text message to all of the people connected to that location.
Installation of the DMS controller is quick and easy, usually taking less than 30 minutes. Being hardwired into the Fire Panel, the DMS controller runs off the 24V auxiliary connection and does not need any additional power source. The DMS controller utilises the C (Common) as well as NC (Normally Closed) volt free contacts.
Operating DMS during a fire bell test
The DMS controller is fitted with an inhibitor button, allowing a location's fire alarm to be tested as needed without alerting those individuals connected to that location. Once pressed, the DMS is deactivated for a period of 5 minutes allowing the fire alarm to be tested.
Operating DMS
1) Prior to activating the fire alarm the inhibitor button should be pressed. The yellow LED will begin to flash.
2) The fire alarm can then be activated
3) After 5 minutes the yellow LED will stop flashing and the DMS controller will once again be active.
DMS forever!
Service Plan:
We understand that you, the customer, do not want the bother of maintaining equipment...you have enough to do, but it is vital for a fire safety service like DMS to offer continuous protection which is why we have developed a Service Plan which comes with each DMS Unit.
The Service Plan covers:
  • Back-end administration and maintenance of DMS database
  • Full backup and recovery protocol...sounds fancy doesn’t it – it is!
  • Annual inspection & maintenance visit by a qualified technician, they are lovely people
  • DMS controller firmware upgrades
  • All sent SMS messages
Testimonials
What a great piece of equipment DMS is! It can be used in so many applications - not just to alert the hard of hearing.
Lorne Stewart
Our trials show that DMS has great potential for alerting hard of hearing people using our premises…
Energy Company
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DMS video with the aid of sign language.